Modernise · Cloud & Microsoft 365
You already pay
for most of this.
Almost every business we meet is licensed for far more than it uses. Before selling you anything new, we would rather work out what your current subscription already does — and then set it up so your team actually gets the benefit.
Migration
Moving without
losing a working day.
Whether you are coming off an old mail host, a server in the corner, or a Microsoft 365 tenant somebody set up badly five years ago, the mechanics are well understood. The risk is in the preparation, not the switch.
- Survey what you have Mailbox sizes, shared mailboxes, distribution lists, calendars, public folders, file shares, permissions, and every application that sends email from your domain. That last one is where most migrations go wrong.
- Build the destination properly Tenant configuration, identity, security baseline, licensing and file structure set up before anything is moved, rather than retrofitted afterwards.
- Pre-seed the data Mail and files are copied across in the background over days while everyone keeps working normally. By cutover, most of the data is already there.
- Cut over out of hours The final sync and the mail routing change happen at a time you choose. Staff arrive to a working mailbox and a short note telling them what changed.
- Stand by afterwards The first two days generate the questions — a phone that will not reconnect, a shared calendar somebody forgot to mention. We plan support for that period rather than disappearing after cutover.
What we set up and run
The parts that decide
whether it works.
-
Microsoft 365
- Tenant setup and security baseline
- Exchange Online and mail flow
- SharePoint and OneDrive structure
- Teams, channels and external sharing rules
- Device management through Intune
- Separate backup of 365 data
-
Identity & access
- Microsoft Entra ID configuration
- Multi-factor authentication rollout
- Conditional access policies
- Single sign-on to other applications
- Joiner, mover and leaver processes
-
Azure
- Virtual machines and networking
- Virtual desktops for remote staff
- Backup and site recovery
- Storage and file services
- Cost monitoring and right-sizing
-
Licensing
- Audit of what is assigned versus used
- Dormant and duplicate licences recovered
- Right plan for each type of user
- Frontline and shared-device options
- Renewal calendar so nothing auto-charges
Microsoft Copilot & AI
Fix the permissions
before you switch it on.
Copilot answers questions using whatever the person asking already has access to. In a tenant where file permissions have grown organically for years, that is a problem: it will cheerfully surface the salary spreadsheet to anyone who was accidentally given access to the folder it sits in.
So a Copilot rollout is mostly an access-control project wearing a different hat. We audit what is over-shared, tighten it, set the governance rules, and only then turn the thing on.
After that, the work is adoption. A licence nobody uses is just a monthly cost, and most people need to be shown two or three genuinely useful things in their own workflow before it clicks.
A Copilot rollout, in order.
1. Report on what is currently over-shared across SharePoint and OneDrive.
2. Tighten permissions and remove stale sharing links.
3. Set data governance, retention and sensitivity rules.
4. Pilot with a small group and gather what actually helped.
5. Roll out with role-specific training and a usage policy.
Training & adoption
Built around their day,
not a syllabus.
Generic Microsoft 365 training is why people quietly go back to emailing attachments to themselves. We sit with a few of your staff first, find the three things that eat their week, and build the session around those.
-
Format
- Short sessions, on site or on Teams
- Grouped by role, not by department
- Recorded so new starters can catch up
- A one-page reference people keep
-
Typical topics
- Working in Teams instead of email
- Co-authoring instead of emailing versions
- Finding things again in SharePoint
- Copilot prompts for your actual role
- Spotting a phishing attempt
-
Afterwards
- Follow-up session once habits form
- Usage reporting so you see uptake
- Champions identified in each team
- Induction pack for new employees
Common questions
Cloud, answered.
Is Microsoft 365 data backed up automatically?
Not in the way most people assume. Microsoft protects the service and keeps deleted items for a limited retention window, but it is not a backup you can restore from after a ransomware event or a deletion nobody noticed for two months. Third-party backup for 365 is a separate product and we recommend it.
Should we move everything to the cloud?
Usually not everything. Email and files almost always belong in the cloud. A database serving machines on a factory floor often does not, because it needs to survive a fibre outage. We look at each workload against what it costs, how fast it needs to be and what happens when the line goes down.
What does load-shedding mean for cloud services?
It moves the problem from your server to your connection. Cloud services stay up while your building has no power, so the questions become whether your router, switches and Wi-Fi are on backup power, and whether staff can work from an LTE connection. We design for that explicitly.
Can you take over a tenant somebody else set up?
Yes, and it is common. We start with a configuration review against a security baseline, which typically finds inactive accounts still licensed, MFA missing for some users, and sharing settings left wide open. You get the findings and a remediation plan before anything changes.
Is Copilot worth the licence cost?
For some roles clearly yes, for others clearly not. Anyone who writes, summarises or works through large documents tends to get value quickly. Someone working in one line-of-business application all day usually does not. We would rather pilot it with a handful of people and measure than licence everybody at once.
Related
Next step
Tell us what you need.
A paragraph is enough to start. We come back with what we would do, what it would cost and how long it would take.